Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
Shipping times typically range from 7-14 business days, depending on the supplier and your location.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and times may vary by destination.
Where is my order?
Once your order ships, you will receive a tracking number via email to monitor its status.
Orders & Returns
Can I cancel my order?
Shipping times typically range from 7-14 business days, depending on the supplier and your location.
What is your return policy?
Return policies vary by product and supplier. Please check the specific product page or contact our support team for details.
I received a damaged item, what should I do?
Please contact us immediately with photos of the damage, and we will assist you with a replacement or refund.
General
How can I contact support?
You can reach us through our contact page or by emailing kitchkittyslc@gmail.com.